Find out how email marketing can turn new donors into long-term supporters
By Alicia Fletcher, Senior Manager of Email & Lifecycle Marketing
At its best, email marketing is more than just a tool – it’s a relationship builder.
Email offers a direct line to your most engaged supporters: those who want to help, who believe in your work and who are looking for meaningful ways to stay connected. And yet – because it can feel overwhelming or time-consuming – many Rescue Missions miss out on the full potential of email.
Here’s the good news: You don’t need complex technology or a big team to see results. All Rescue Missions can use email to:
- Deepen donor relationships
- Improve supporter retention
- Drive consistent, mission-aligned revenue
Let’s dive into some simple email fundraising ideas for Rescue Missions that work…
1. Tell Powerful, Personalized Stories
Your work isn’t just about numbers – it’s about lives transformed. Email is the perfect channel to bring those stories to life.
Try this:
- Share short, emotional stories that show the direct impact of donors’ support – whether that’s a warm meal, a safe night of shelter or recovery from addiction.
- Include a strong photo or pull quote to make it personal and visual.
2. Automate Your Email Communications
Automation isn’t just for large organizations. A few well-timed, heartfelt automated messages can go a long way – and they run in the background while you focus on the bigger picture.
Start with:
- A welcome series for new subscribers or donors. Supporters are most engaged for the first 30 days after they connect with you. Capture their attention during that time to build the foundation for long-term relationships!
A series of welcome emails can report on the impact of a donor’s first gift – such as a story of someone’s life who has been changed. It can also share other ways for them to get involved, including volunteer and gift-in-kind opportunities. One email in the series can even encourage them to become a monthly donor.
- Post-donation thank-you emails with impact stories. This is your opportunity to express gratitude and show your donors the impact they are making on your community.
- Re-engagement series to reconnect with people on your email list who have not made a gift or engaged with your content recently (including not opening emails, clicking donation links, attending events or visiting your website).
Creative Tip: Use automation to celebrate donor anniversaries or milestones. (e.g., “You first gave 1 year ago – here’s the difference you’ve made!”)
3. Design Emails with Mobile and Mission in Mind
It’s estimated that 50-60% of emails were opened on mobile devices in 2024.* With this in mind, it’s important to design emails so they are emotionally and practically engaging for your donors on mobile platforms.
Fundraising email ideas that work:
- A clear headline and strong image up top
- Short paragraphs and a focused call to action
- Big, tappable buttons (especially for “Donate Now” or “Read Story”)
- Mobile-responsive templates with minimal distractions… less is more!
Emails should look beautiful and feel urgent – just like the work you’re doing.
*audiencepoint.com
4. Write Subject Lines That Connect
Subject lines are the gatekeepers of your message. If they don’t connect, the email won’t get opened – no matter how great the story inside is.
Test a few different subject lines each month. Include a story-driven version, a curiosity angle and a straightforward one. Let the data guide your tone.
5. Invite Supporters To Do More Than Just Give
While fundraising is a key part of your email strategy, not every message should be an ask. Donors want to feel involved – not just solicited – so make sure to include non-ask emails in your communication schedule too.
Here are some topics to discuss in non-ask emails:
- Volunteer opportunities or drives
- Prayer requests or scripture reflections
- “Day in the Life” features from staff or residents
- Behind-the-scenes updates on programs or renovations
These types of engagement email tactics build connection and trust – and ultimately lead to more loyal, generous supporters.
6. Measure What Matters… and Keep Learning
You don’t need to track dozens of metrics. Focus on a few key indicators to understand what’s resonating with your supporters.
Here are a few metrics you might want to review:
✅ Open Rate: Is your subject line connecting?
✅ Click-Through Rate: Is your message compelling people to click on links or buttons?
✅ Conversion Rate: Are readers taking action (donating, signing up, RSVPing)?
✅ Unsubscribe Rate: Are you sending too frequently – or not adding enough value?
Use monthly reporting to spot trends and continuously improve your strategy.
Final Thoughts: Start Small, Stay Consistent
You don’t need to overhaul everything overnight. Just start with one email fundraising idea at a time. (We recommend a welcome series first!)
These small shifts can have a powerful cumulative effect – and keep your Rescue Mission top of mind in moments that matter most.
At BDI, we know how much heart, time and energy goes into your work. We want to help you amplify it… strategically, creatively and compassionately… so more people can experience the hope and healing you provide.
If you’re ready to try some new email fundraising ideas or build your next campaign, let’s connect!
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