Culture and Careers

A career that fits
your calling

Our world is facing huge challenges… Hunger. Homelessness. Addiction. Abuse. That’s why we’re looking for caring individuals who want to be part of our solution to help a hurting world.

We don’t just clock into a job every day. We show up to fight for social justice… To dream up ways to end homelessness and hunger… To be a voice for those who go unheard… To help the helpless.

We’re always looking to add more world-changers to our diverse and growing team. Super smart but also super fun – we’re bold, out-of-the-box fundraisers who are eager to serve causes that are important to us.

Want to make a difference every day? Great! You’ll fit right in. Keep reading to see why a career at BDI is more than a job… it’s a calling.

“The best part about working at BDI is the people. We challenge each other to grow and serve our clients better every day. I feel so grateful that I get to work alongside people who truly care about making a positive difference in the world.”

McKennah Williams | Director of Human Resources

Vision & Values

Releasing Generosity… Together!

Core Principle #1: Abundance, Not Scarcity

BDI believes that in God’s economy, there is always more than enough to fund His work. So we approach fundraising from a perspective of abundance: that is, there are plenty of generous people to share their wealth with organizations that dedicate themselves to serve others.

Core Principle #2: Opportunity Meets Capacity – for Great Impact

BDI believes in the tremendous impact that occurs when an authentic case for support is met with people’s desire to be part of the redemptive upside of humanity. To make these connections, we actively engage donors where they live and interact, communicate clearly with value-driven language, and make the journey engaging, fun and rewarding.

Core Principle #3: Missionally Aligned – Kingdom Called

BDI believes in working alongside those whose ministries are boldly faith-forward. Sharing this calling to do good work that glorifies Jesus Christ, promotes the Gospel message and demonstrates Christian values provides tremendous synergy between BDI and the partners we serve.

Core Principle #4: Stronger Together

BDI believes that we’re both stronger and more effective by serving together in ministry. Time after time, we’ve seen exponential results because of the collaboration and leveraging of the talents among our collective team.

Core Principle #5: Responsible Stewardship

BDI believes as we labor together, it’s the relationships formed that supercharges our teams – the journey side-by-side, rather than the destination alone.

Benefits at BDI

Releasing Generosity… to YOU!

A career at BDI is more than a job – and our benefits are more than average! We provide a robust compensation package so that you can focus on what really matters… your calling. Here’s a snapshot of some of the many benefits our team enjoys:

Health & Wellness

  • 100% coverage of medical, dental and life insurance premiums for full-time employees.
  • $300 wellness allowance yearly to improve your well-being any way you see fit!
  • Regularly scheduled wellness activities during work hours, from hikes to coffee hours to “unplugged” time (when no one is allowed to email you!).

Retirement

  • At BDI, you’ll be an employee owner! BDI is 100% employee owned, and our Employee Stock Ownership Plan (ESOP) provides opportunities to directly benefit from the increasing value of the company.
  • 401(k) plan with a 5% match & discretionary profit-sharing contributions.

Work-Life Balance

  • Choose a work schedule that works for you… You can even take Friday afternoons off!
  • Receive a paid, 30-minute grace period for every workday. (That means full-time employees work 37.5 hours in a week but are paid for 40!)Work remotely from home, in the office or from anywhere in the country!
  • WFH reimbursements: We’ll pay for you to set up your home office – and reimburse you monthly for your cell phone and internet.

Releasing Generosity

  • Opportunities to give back to our communities through volunteering, food and item drives, child sponsorships, company donations and more!

Generous Paid Time Off

  • There’s more to life than work… and we want you to get out there and enjoy it!
  • Employees can earn up to 4 weeks of vacation time per year (based on tenure) – plus receive additional PTO for jury duty, bereavement, sick time, volunteering and more!

Professional Growth
& Development

  • Tuition reimbursement up to $2,000 per year for eligible programs. Yearly individual training & travel budget to attend industry conferences.
  • Annual company retreat & collaboration days to get away and brainstorm solutions to help your team work smarter.
  • Intra-office mentorship opportunities.

Hear what employees are saying…

“I love working at BDI because I get to participate in our clients’ work in furthering God’s kingdom and helping the less fortunate and downtrodden. The culture at the agency keeps me passionate about what I do day in and day out. And the leadership team treats all of us here like family. I just love it!”

Peter Lee | Sr. Account Specialist

Peter Lee

Hear what employees are saying…

“BDI has great benefits, flexibility and a positive working environment. I love being part of an agency that is dedicated to a better future for us as employees, for our clients and for those our clients serve.”

Andrea Mills | Proofreader

Andrea Mills

Hear what employees are saying…

“Working at BDI has helped me grow professionally and as a person. I have more empathy toward others, and I take great satisfaction from the impact we make in the world every day.”

Justine Morales | Sr. Digital Implementation Specialist

Justine Morales

Hear what employees are saying…

“I love being part of a team that truly listens and collaborates. At BDI, we have a culture of appreciation, valuing what each employee brings to the agency and how we work in unison to help our clients. And we have fun doing this together!”

Angella Hubbert | Director of Data Management

Current Job Openings

Find your ideal job here

Digital Graphic Designer

Job Description

Department:
Report to
:

Creative
Mindy Bortz
Senior Designer/Studio Manager

Position:
Hours:

Full-time
40 hours / week (Exempt)

Position Purpose

The Graphic Designer works closely with the Senior Designer/Studio Manager in the conceptualization and implementation of designs that meet marketing strategies from concept to completion. This role works with other members of the Creative Department to produce graphic art and visual materials for direct mail, digital/online, fundraising materials, promotions, advertisements, websites, video, gifs and photomation, packaging, collateral, and other mediums.

Essential Duties and Responsibilities

  • Collaborates with Creative team to produce graphic art and visual materials for direct mail, digital/online, fundraising materials, promotions, advertisements, websites, video, gifs and photomation, packaging, collateral, and other mediums
  • Participates in collaborative revision and approval process until final design is approved
  • Prioritizes and manages multiple projects within design specifications
  • Ensures projects are completed with high quality and on schedule
  • Using creative and technical skills, interacts with Creative team members to develop ways for BDI to maximize fundraising efforts for clients and effectively communicate clients’ brand and image
  • Studies and analyzes industry best practices for successful direct marketing strategy as it affects creative development
  • Other related duties and responsibilities as assigned

Skills and Abilities

Design Skills: Proven graphic designing experience; familiarity with design software and technologies (InDesign, Illustrator, Dreamweaver, Photoshop, etc.)

Relationship Building:  Interact with BDI clients to implement and grow their individual design strategies.

Communication Skills: Must demonstrate excellent written and verbal communications skills. Able to partner with the creative team to identify conceptualization and implementation of design of solutions opportunities for our clients. Will also pitch concepts to both agency personnel and occasionally clients.

Reasoning Skills: Must include ability to define problems, collect data, establish facts and draw valid conclusions. Must be extremely creative, efficient, well-organized and resourceful.

Leadership Skills: Must be willing to challenge standard thinking with new ideas, new approaches and new solutions. Able to take the lead on creative projects for BDI clients.

Computer Skills:  Includes an intermediate level use and knowledge of integrated computer systems and business-related software such as Word, Excel, Outlook, Internet Explorer, specialized design software and specific in-house BDI software (trafficking, production, etc.)

A Designer will be expected to exercise considerable independent judgment and discretion in determining objectives and approaches to assignments.

Educational Requirements and Qualifications

  • BA or BS degree or advanced professional art degree preferred
  • Five or more years’ experience of relevant work experience

Work Environment

  • Professional services office environment

Marketing Coordinator 

Job Description

Department:
Report to
:

Marketing
Katrina Williams
Senior Marketing Manager

Position:
Hours:

Full-time
40 hours / week (Non-exempt)

Position Purpose

The Marketing Coordinator assists the Senior Marketing Manager with assigned components of BDI marketing.
This includes content development, BDI marketing events, special projects, corporate publishing, BDI studio
marketing projects, partnerships for shared content, and current trends/industry updates.

Essential Duties and Responsibilities

  • Opens new marketing projects in CRM, submits requests in WorkFront, and inputs CRM data during tactical meetings
  • Executes the implementation of project changes and updates made to CRM and the BDI corporate content calendar
  • Uploads final marketing files into the BDI library and oversees content categories and keywords for BDI corporate content in Media Valet
  • Attends creative and tactical meetings and drafts conference notes and meeting recaps as assigned
  • Coordinates booking and scheduling guests for BDI podcasts & webinars (contacting guests, booking them, giving them day-of info, booking rehearsal, and other duties as assigned)
  • Builds and schedules content on BDI’s webinar & podcast platforms
  • Attends BDI events to capture social media images and collected resource form BDI team
  • Schedules BDI organic social media posts, and collaborates with the BDI Social Media Team to write and create content
  • Orders and oversees the production timeline of swag and additional conference materials for BDI internal and external conferences/events (Recharge, Empower, Citygate, CLA, NRB, etc.)
  • Assists the Senior Marketing Manager in coordinating swag and additional prospect materials for the New Business team
  • Assists in the implementation of BDI corporate branding updates throughout the agency
  • Under the direction of the Senior Marketing Manager, submits event registrations and applications for industry conferences & awards. This includes select conferences and assisting with setup and tear-down
  • Assists in equipping BDI thought leaders with PowerPoints and presentation materials for external events/conferences
  • Assists Senior Marketing Manager during the production of marketing projects to ensure projects are on time and implemented throughout BDI’s marketing channels. This may include communication and process coordination with BDI internal teams (BDI Digital, BDI Studio, BDI Academy, Client Services)
  • Collects and identifies curated and cross-content from BDI partners
  • Assists the Senior Marketing Manager in the concept, development, and production of Internal (staff facing or client-facing) BDI branded projects and any products that include BDI branding
  • Participates in industry training and keeps up with current industry events
  • Other adminstrative and support responsibilities as assigned

Skills and Abilities

Relationship Building:  Must be friendly, trustworthy, knowledgeable, and professional

Communication Skills: Strong internal and external, written, and oral communication skills. Must be collaborative and enjoy working with a team

Reasoning Skills: Must demonstrate ability to define problems, collect data, interpret, and understand data and analyses, establish facts, and draw valid conclusions. The ability to manage a wide variety of tasks at one time is a must. Must be well organized

Computer Skills:  Must demonstrate proficiency in the use and knowledge of integrated computer systems and business-related software such as Microsoft Office: Word, Excel, Outlook, Dynamics and quickly learn, understand, and implement the operation of the agency’s e-Tools; Basic knowledge of Social Media Channels and Google Advertising; Basic knowledge of Adobe Premier and general knowledge of film/sound equipment operations

Decision Making and Problem Solving: Must demonstrate the ability to exercise considerable independent judgment and discretion in determining objectives and approaches to assignments, and demonstrate flexibility to handle a substantial, fast-paced workload with many interruptions. Must possess strong interpersonal and problem-solving skills.

Educational Requirements and Qualifications

  • BA or BS ideally in analytics, marketing, business, or communications 
  • Ideally, one or more years’ experience in a marketing department

Work Environment

  • Professional services office environment
  • Occasional travel to conferences and client sites

Digital Marketing Coordinator 

Job Description

Department:
Report to
:

Digital
Stephanie Tippitt
Vice President, Digital Strategy

Position:
Hours:

Full-time
40 hours / week

Position Purpose

In this role, you will assist in all the different areas in the digital marketing program. This includes email marketing creation and deployment, website development and updates, digital media coordination, organic social media, and analytics. Additional responsibilities will include special projects and other tasks as assigned by the Digital team. You will gain valuable experience in all facets of non-profit digital fundraising in an agency environment.

To succeed in this role, you need to be an extremely organized, detailed, fast-paced juggler and love it! You will be involved in multiple channels of digital marketing for over 35 clients, often working on several projects at the same time. Writing and professional communication is valuable to the success of this position. Digital marketing is fun and fast-paced, so if you love a challenge and can learn new things quickly, this might be the job for you!

The Digital Marketing Coordinator works closely with the Project Management team, Creative team, Client Service team, and the Digital Team to help implement the multi-channel campaigns planned within the digital program. Requires a very high level of attention to detail and accuracy assuring campaigns are successfully implemented without errors, on time, and within budget. This role is EXTREMELY detailed: candidate should be self-managing, possess high initiative, thrive in a highly collaborative work environment and be someone who, when presented with a challenge, will investigate solutions, and won’t quit until they find one.

Essential Duties and Responsibilities

  • Learns a variety of digital platforms used to implement the digital program that help update websites, build donation pages, lightboxes, custom landing pages, and campaign tracking
  • Learns and assists with website updates in WordPress
  • Assists in the development of new website builds that includes content gathering and project coordination with the Account team and digital contractors
  • Assists with the deployment of monthly e-Appeal campaigns using Delivra, Mailchimp, Constant Contact, and Blackbaud email programs
  • Learns a variety of digital platforms used to implement the digital program that helps build donation pages, lightboxes, custom landing pages, and campaign tracking
  • Assists the Vice President, Digital Strategy with department project management, special projects, client communication, and with new client website builds

Skills and Abilities

Communication Skills: Strong internal and external, written, and oral communication skills. Must be collaborative and enjoy working with a team; Must be comfortable communicating via phone, in-person, email and Zoom.

Reasoning Skills: Must demonstrate ability to define problems, collect data, interpret, and understand data and analyses, establish facts, and draw valid conclusions. The ability to manage a wide variety of tasks at one time is a must.

Leadership Skills: Ability to juggle competing deadlines, multi-task, meet tight deadlines and support other teams as needed. Ability to work independently and work well in teams while demonstrating initiative.

Attention to Detail: Must be extremely organized with high attention to detail.

Computer Skills:  Proficient in Google Drive, MS Office including Word, Excel, PowerPoint, and Outlook. This position will work in Mac and PC environments. Experience with WordPress is ideal but not required. Experience in Mailchimp or Constant Contact would be ideal but not required. Must have the proclivity to quickly learn and master ESP and CMS platforms.

Decision Making and Problem Solving: Must demonstrate the ability to exercise considerable independent judgment and discretion in determining objectives and approaches to assignments, and demonstrate flexibility to handle a substantial, fast-paced workload with many interruptions. Must possess strong interpersonal and problem-solving skills.

Relationship Building:  Must be friendly, trustworthy, knowledgeable, and professional. Must work collaboratively with internal teams, contractors, strategic partners, and clients with a positive and solutions-oriented approach. 

Educational Requirements and Qualifications

  • BA or BS ideally in marketing, communications, computer science, or related field 
  • One or more years’ experience in marketing or digital marketing in a professional environment
  • Agency experience and/or experience working with non-profit organizations preferred but not required 

Work Environment

Professional services office environment

Senior Account Director/Strategist

Job Description

Department:
Report to
:

Client Service
Lolly Colombo
Executive Vice President, Client Service

Position:
Hours:

Full-time
40 hours / week

Position Purpose

The Strategist/Senior Account Director’s primary purpose is to establish, manage, and cultivate exceptional relationships with assigned clients and to serve as a trusted advisor and senior fundraising strategist – bringing client-centered, direct response marketing and development best practices to our clientele. Strategists should provide strategic and creative insight as well as responsive account leadership and oversight to the implementation of multi-channel, integrated marketing plans.

This role serves as a liaison between the client and the creative, production, and digital teams to ensure the client’s needs and goals are being met on every project. The Strategist/Senior Account Director will provide clients with an extraordinary agency experience and represent the agency as a brand ambassador. They will build sales and profitability for the agency through the effective onboarding and management of new clients, serving and nurturing of current business relationships, and the introduction of new strategies – providing increasing value to both our clients and the agency. The Strategist/Senior Account Director will supervise, lead, inspire, and provide support, guidance, and mentorship to assigned Account Specialist(s).

Essential Duties and Responsibilities

  • Forges seamless trusted-advisor partnerships with assigned clients
  • Plans, develops, presents, defends, and executes strategic annual marketing budgets, plans/projections for each client – taking into consideration market data, promotional history, and budgetary parameters – to best meet client goals and objectives and to serve the best interests of the company
  • Tracks the timely development and execution of plans, campaigns, and special projects – keeping the client informed at every stage
  • Understand data and key performance indicators to build client projections using best practice theory as well as actual data
  • Manages the client’s ad budget, oversee progress of each client’s job(s) within the creative and production processes, and facilitate the on-time completion of client’s jobs
  • Travels to meet with each client at least twice annually to learn more about the client’s services and goals and to present key strategies that will grow their programs
  • Maintains regular contact with each client to discuss current and upcoming projects via conference calls and webinars
  • Provides education and strategic direction to clients, throughout the relationship, introducing new strategies and channels as appropriate
  • Prepares conference reports with action items after each meeting and communicate them both to the clients as a follow-up and to the respective agency teams for execution
  • Contributes to agency creative/strategy discussions within the client vertical and proactively delivers business-building ideas and experience-based strategies
  • Assumes leadership/ownership over assigned projects and creative briefs
  • Provides general campaign support for copy writing (text) and versioning, including newsletters, campaign, and non-campaign printed material. Performs review, editing, and presentation of concepts/layouts/copy to the client for approval
  • Provides meticulous quality control for all work that is delivered to clients
  • Demonstrates excellent sales skills and replicate sales expertise by training, coaching, and developing peers and the assigned Account Specialist(s)
  • Provides leadership and motivation to the client service team and convey the vision and values of the agency both internally and externally
  • Pursues educational opportunities by attending trade conferences/training sessions within the industry
  • Attends industry conferences to stay informed of new developments in digital and print fundraising strategy
  • Other related duties and responsibilities as assigned
  • Supervises, leads, inspires, and provides support, guidance, and mentorship to assigned Account Specialist(s) 

Skills and Abilities

Relationship Building Skills: Must be friendly, trustworthy, knowledgeable, and professional. Must demonstrate ability to establish, develop, and nurture strong, enduring client relationships and ensure top quality customer service and satisfaction

Communication Skills: Must demonstrate an advanced ability to read, analyze, and interpret agency documents, and respond effectively to sensitive client inquiries, requests, and complaints. Must demonstrate the ability to make effective and persuasive oral and written presentations on industry-related topics to peers, colleagues, leadership, and clients. The position requires regular contact both inside and outside the agency involving difficult negotiations and requiring a well-developed sense of strategy and timing

Reasoning Skills: Must demonstrate ability to define problems, collect data, interpret, and understand data and analyses, establish facts, and draw valid conclusions. The ability to manage a wide variety of tasks at one time is a must, with a strong emphasis on leadership. Must be well organized

Computer Skills: Must demonstrate proficiency in the use and knowledge of integrated computer systems and business-related software such as Microsoft Office: Word, Excel, Outlook, Explorer and quickly learn, understand, and implement the operation of the agency’s e-Tools

Decision Making and Problem Solving: Must demonstrate an ability to make decisions about complex objectives. Lead and participate in decisions regarding client strategy and client services. Must demonstrate the ability to exercise considerable independent judgment and discretion in determining objectives and approaches to assignments, and demonstrate flexibility to handle a substantial, fast-paced workload with many interruptions. Must possess strong interpersonal and problem-solving skills

Educational Requirements and Qualifications

Bachelor’s Degree ideally in analytics, marketing, business, or communications

Five or more years in an Account Director role in a marketing agency environment

Work Environment

Professional services office environment

BDI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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